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Technology is evolving at a rapid pace, and businesses must adapt to stay competitive. At the same time, your company’s IT needs are constantly shifting. Efficient workplace technology management is crucial for businesses of all sizes and industries. Many companies attempt to handle IT operations in-house, only to realize that it consumes valuable resources—time, money, … Read more

IT companies use various methods to establish their IT support labor rates. Onsite IT support rates in IT Service Management (ITSM) are typically determined by multiple key factors. Similarly, remote support rates are calculated in a comparable manner but exclude travel time costs. 1. Rate Cards or Labor Rates Fixed Rate Cards: Most ITSM tools … Read more

Why Cybersecurity is Crucial for Small Businesses As technology evolves, businesses in Calgary are becoming more connected to the global network, improving efficiency and outreach. However, this connectivity also increases cyber risks, making data security a top priority. Without proper cybersecurity, businesses are vulnerable to cybercriminals, especially with the growing adoption of cloud services that … Read more