We create high-performing, user-friendly websites tailored to your business needs. Our approach includes:
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Custom Website Design – Unique, responsive designs to enhance user experience
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SEO Optimization – Built-in SEO best practices for better search rankings
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Fast & Secure Hosting – Reliable hosting solutions for speed and security
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E-Commerce Solutions – Seamless online stores with payment integration
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Ongoing Support & Maintenance – Regular updates and performance monitoring
We focus on creating websites that not only look great but also drive engagement and conversions.
Billing & Account Management
8. How does billing work for web development?
Billing depends on the project scope. Websites are usually billed in phases—initial deposit, milestone payments, and final delivery. Ongoing services like hosting and maintenance are billed monthly or annually.
9. What payment methods do you accept?
We accept credit cards, EFTs (Electronic Funds Transfers), and direct deposits. Payment terms are typically Net 15 or Net 30 based on the service agreement.
10. Are there any hidden fees or additional costs?
No, we maintain transparent pricing. All costs will be outlined in your project proposal or contract. Any extra work beyond the initial scope requires client approval before proceeding.
Service Level Agreements (SLAs)
11. What is your typical response time for website support?
Our SLAs ensure timely support for any website-related issues:
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Critical website issues (e.g., downtime): Response within 1 hour
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High-priority issues (e.g., broken features, payment failures): Within 2–4 hours
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Minor updates & bug fixes: Within 1 business day
We prioritize urgent issues to minimize business disruption.
12. Do you provide 24/7 support for website issues?
Yes, our premium support clients receive 24/7 emergency assistance for critical website outages and security threats.
13. Are security updates and maintenance included in your service?
Yes, our managed web development plans include regular updates, security patches, and performance monitoring to keep your website running smoothly and securely.
